meet our team
“Helping someone else through difficulty is where civilization starts... We are at our best when we serve others.”
-Margaret Mead
Mona Martinez
PhD, CPC // Owner & Clinical Director
Background
Dr. Mona Martinez is the founder and owner of The Counseling Exchange. Her goal was to create an agency focused on supporting therapists to reduce therapist burnout, in order to promote quality client services. She obtained PhD in Counselor Education and Supervision from the University of Nevada, Reno and has her M.S. in Clinical Mental Health Counseling from the University of Nevada, Las Vegas. She previously worked in the Master's program at UNR as the Director of the Downing Counseling Clinic, Field Site Supervisor, and taught counseling classes to Master's students. Mona is also a board-approved clinical supervisor. She is EMDR (Eye Movement Desensitization and Reprocessing) trained and currently engaging in extra training to become certified.
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Views on Counseling
I believe that counseling is a process of self-growth and understanding that can be beneficial for anyone. Life can sometimes be confusing and difficult, I seek to provide support and understanding to clients during these times. I aim to provide counseling interventions that work best for each unique client. I have extensive experience in working with teens and understand that this is a unique phase of life that takes a lot of support. I also work with identity development issues, both LGBTQ+ and racial. I work diligently to provide a safe, comfortable, respectful counseling setting where clients focus on goals important to them.
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Specialty Areas
LGBTQ+, Adolescents, Self-harm/suicidality, Identity Development (cultural, LGBTQ+), EMDR (childhood trauma, religious trauma)
Lindsay Funston
MA // CPC-Intern
Administrative Supervisor
Mind/Body Exchange Director
Background
Lindsay Funston has her Bachelor's degree in Interpersonal Communication from the University of Nevada, Las Vegas and her Master's degree in Clinical Mental Health Counseling from the University of Nevada, Reno. Lindsay previously lived in Australia for 8 years before moving back to Reno to pursue her Master's degree. She also has a background in managing administrative responsibilities within the hospitality industry. Lindsay's long-term goal includes combining counseling with physical fitness to help individuals address both physical and mental health; she is certified as a yoga instructor and personal trainer. In addition, she also serves as a team consultant on health and wellness for both staff and clients. She is also an invaluable part of the team that supports agency staff with burnout prevention and guidance in self-care, in both their work and personal lives.
Views on Counseling
I believe that counseling is an ongoing process of self-acceptance and personal growth. Counseling can be beneficial for situational challenges, mental health struggles, and personal exploration. I provide an environment free from judgment, biases, or agendas; while also cultivating a trusting environment to help clients feel supported and understood. I believe that the client and counselor work together to create client goals and change; change is best nourished when a client is given compassion, grace, and understanding. I also provide client-centered play therapy for children (ages 2 and up) to assist with processing emotions.
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Specialty Areas
Play Therapy (ages 3-10), Childhood Trauma, Adolescents, CBT, EMDR (negative core beliefs)
Cyndi Woodburn
MA // MFT-Intern
Mental Health Therapist
Background
Cyndi Woodburn was born and raised in Reno, Nevada. She attended the University of Nevada, Reno, where she received her B.S. in Human Development and Family Studies and her M.A. in Marriage and Family Counseling. She has worked extensively with adolescents in rural Nevada communities experiencing anxiety, depression, and navigating trauma. She is passionate about working with teens, as she believes it is a pivotal time for identity development. Cyndi enjoys utilizing the creative arts in her work with individuals and families. She consistently engages in education and training to further her knowledge of counseling interventions and provide quality counseling for clients.
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Views on Counseling
At times, life can be challenging and can cause us to feel stuck or lost. I believe that the counseling relationship between therapist and client allows for a partnership to help you navigate challenges you may be facing. There is power and support in finding someone to walk with you through the weeds, especially when done in a safe environment that is built on trust and understanding. I believe that everyone is equipped with the skills and tools they need to be the best version of themselves; through the use of connection and collaboration, individuals are able to reignite those skills to facilitate the change they desire.
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Specialty Areas
Military and First Responders, Adolescents, Couples, EMDR (sexual trauma, PTSD, religious trauma)
Natalie Best
MA // CPC-Intern
Mental Health Therapist
Background
Natalie Best has lived, studied, and worked in Reno for over 15 years. Natalie obtained a Bachelor’s degree in Psychology and most recently completed her Master’s degree in Clinical Mental Health from the University of Nevada, Reno. While working her way through school, she held various jobs including Crisis Support Services of Nevada for two years, Girl Scouts of the Sierra Nevada for one year, and most recently, a one-year internship with clients at the Downing Counseling Clinic on the University of Nevada’s campus. Natalie counseled a diverse group of clients at the Downing Clinic, which included individuals with depression, anxiety, mood disorders, grief and loss, cultural concerns, relational issues, and familial conflict. Natalie is interested in working with LGBTQ+ individuals and couples, anxiety, adults with a phase of life/life transition issues, and relationship trauma.
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Views on Counseling
All people need and deserve support, especially when life throws curveballs. As a therapist, I believe it is important to listen to clients and work hard to understand the worldview of each unique individual to help them work towards their goals. I work collaboratively with clients and encourage them to reflect on their goals and discuss ways in which we can facilitate success together. I am trained in various counseling approaches and I strive to tailor them to each client. I also have extensive experience working with trauma and crisis intervention. Additionally, I have a background in and enjoy counseling diverse clients; it is important to me to provide a safe and respectful space, free of judgment for all clients.
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Specialty Areas
LGBTQ+, Gender Identity, Elderly, Couples, EMDR (childhood trauma, family trauma)
Julie Hsu
MA // LMFT
Mental Health Therapist (fluent in German)
Background
Julie Hsu earned her Master’s degree in Counseling from Palo Alto University in Palo Alto, California, with a dual emphasis on Marriage and Family Therapy and Clinical Mental Health. Julie has extensive experience working with adolescents and survivors of trauma and has completed two years of additional training in adolescent therapy at the Adolescent Counseling Services’ Institute of Psychotherapy. Julie is also a Certified Sexual Assault Counselor and has worked in a hospital setting with clients suffering from psychotic disorders.
Julie was born and raised in Germany, has lived in three countries, and enjoys working with clients from diverse backgrounds on issues of anxiety, depression, trauma, acculturation, life transitions, and self-identity. In her free time, she enjoys spending time with her family, doing outdoor activities, cooking, and traveling.
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Views on Counseling
I practice from a client-centered approach and believe in tailoring my counseling approach and interventions to best fit my client’s needs and unique personality. It is my goal to create an environment of acceptance, trust, and understanding in which my clients feel safe and heard. There is no “one size fits all” approach to therapy; I strive for a collaborative process to increase self-awareness, decrease symptoms, and increase personal strengths to promote a more meaningful life experience. While I practice from a person-centered approach, I am trained in and utilize interventions from Cognitive Behavioral Therapy (CBT), Internal Family Systems (IFS), Trauma-Informed Care, Mindfulness, Dialectical Behavior Therapy (DBT), and Motivational Interviewing to support clients in working towards their goals.
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Specialty Areas
Trauma, Cultural/acculturation Issues, Couples, Self-harm/suicidality, EMDR (childhood trauma, sexual abuse, PTSD)
Julia Negrete
BS // Admin and Billing SupportUniversity of Maryland
Background
Julia has her Bachelor's degree is Social Science. She was previously in the Air Force for 20 years before retiring. She then taught elementary school briefly before coming to work at The Counseling Exchange. Julia currently assists with billing and manages the agency phone calls and emails. She currently works remotely from Las Vegas and visits the agency in Reno often.
Quirky ("Q")
Therapy Dog-in-Training // Office Greeter
Background
Coming Soon...
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Views on Counseling
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Gizmo
Emotional Support Dog // Office Greeter
Background
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Views on Counseling
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Background
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Views on Counseling
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Specialty Areas
Coming Soon...
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